List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Element | Performance criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Compare enterprise systems and processes with industry benchmarks | 1.1 Obtain industry benchmarks for best practice 1.2 Examine production performance using comparative analysis techniques 1.3 Implement relevant codes of practice 1.4 Audit business systems against best practice criteria 1.5 Analyse marketing plans and evaluate Quality Assurance (QA) schemes 1.6 Audit human resources management practices against best practice criteria 1.7 Assess environmental and natural resources parameters against best practice |
2. Identify areas for improvement within the enterprise | 2.1 Establish targets and performance indicators 2.2 Implement systematic strategic planning 2.3 Embed an ethos for producing quality products in the enterprise culture 2.4 Define quality standards for products, physical and natural resources, and inputs 2.5 Establish targets and performance indicators 2.6 Establish commitment to knowledge and learning 2.7 Implement effective communication strategies |
3. Undertake continuous monitoring of systems and processes | 3.1 Implement mechanisms for gaining feedback 3.2 Review performance against targets and performance indicators in an appropriate evaluation cycle 3.3 Design reporting and documenting procedures 3.4 Implement improvements to systems and processes |
The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.
The candidate must provide evidence that they can:
compare enterprise systems and processes with industry benchmarks
analyse systems and strategies against best practice
identify areas for improvement within the enterprise
document procedures to mitigate risks to quality and address areas for improvement
undertake continuous monitoring of systems and processes.
The candidate must demonstrate knowledge of:
Quality Management (QM) objectives
leadership strategies to establish QM business culture
analysis skills related to the product market, Quality Assurance programs
performance measurement
benchmarking strategies for analysing production and financial performance
environmental standards and monitoring processes
codes of practice
strategic planning processes
scanning techniques for strengths, weaknesses, opportunities and threats
techniques and formats for establishing measurable performance targets
recording and reporting systems
human resource management and training practices/systems related to continuous improvement standards.
Competency is to be assessed in the workplace or simulated environment that accurately reflects performance in a real workplace setting.
Assessors must satisfy current standards for RTOs.